As you are all aware of, I own an iPod Touch. What you may not be aware of is that it was one of those that had serial numbers starting with 9C737. If you don’t know what that means, google can help. This is quite a problematic issue, and so I’ve been harassing Apple [NASDAQ: AAPL] since pretty much as soon as I got it. However, due to lack of Apple Store near me (I can either go across 3 hours time zone difference to visit the one in country; or hop the border for the one down in the states), it was never resolved.
Well, that all changed.
Continue reading Now THAT's Good Customer Service.
